Englishselect
 

Auction rules for hotel rooms, apartments and groups reservations


  • 1) Only for registered customers
    Our system opens private and unpublished auction session among user and hoteliers. That is why all our customers must be registered.

  • 2) Free registration and free participation for customers
    Customer does not pay any fees for registration or participation. Customer can delete his account anytime. No hidden fees.

  • 3) Limited number of auction demands
    You open direct auction demand with hoteliers. Do it when you know that you will definitely travel. At the time of registration You will get 6 free auctions. After each reservation we will credit Your account with 5 additional auctions. You can get also more auctions, if You bring Your friends as a new customers or new hotels. We offer small bonus of 4 extra auctions if You give us "Like" on Facebook.

  • 4) Auction time for individual hotel rooms request - 120 hours
    Time for individual auction demand up to 5 rooms is 120 hours. You can Reject the auction anytime. Hoteliers can get in or get out Your auction at any time. During the auction session You can make the hotel reservation on the hotel offered price. If You do not make the reservation during the auction time, the session is automatically closed.

  • 5) Auction time for group requests - 199 hours
    Time for group auction demand for 6 rooms and more is 199 hours. You can Reject the auction anytime. Hoteliers can get in or get out Your auction at any time. During the auction session You can make the hotel reservation on the hotel offered price. If You do not make the reservation during the auction time, the session is automatically closed. The difference between individual and group demand is in the number of rooms, structure of rooms and type of payment.

  • 6) Auction price of hotel reservation - always TOTAL STAY price
    The offered price You get is for TOTAL STAY. It means for all nights, all requested rooms, choosen meal plan and all requested services - specified in Your request. The offered price is final and inclusives all taxes, local charges and surcharges.

  • 7) Payment for individual reservations
    Individual auction reservations is fully prepaid to hotel at the reservation confirmation from the customer credit card. Server Primahotels.com does not charge the hotel reservations.

  • 8) Payment for group reservations
    We let on both sides to approve the type of payment in 24 hours as we know there can be more later updates at the group reservations. Both sides (customer and hotel) can approve the payment by bank transfer, by credit card, by Pay Pal, etc. The customer is always obliged to contact the hotel within 24 hours of booking confirmation to approve payment type. Contacts are given in the confirmation of the reservation.

  • 9) The reservation and cancelation policy
    The auction reservation must be fully prepaid and can not be canceled. That is why the room price can be so low.

  • 10) Who can be our customer ?
    Customer can be private person, company, travel agency, tour operator or any entity eligible to legal acts representing a person aged 16 years and over. Some countries require the higher age of travellers and visa - so please check it before You make the hotel reservations. In case of group reservations, the group leader must be at least 18 Years old. Group leader is responsible for the other group participants according to the laws of his country and the destination country.

  • So let's get started - it's basically simple, right ?


  • Server Primahotels.com reserves the right to update the rules auctions from time to time according to the needs and discretion.